Privacy & Data Protection

995bet app Privacy Policy — How is your information kept safe?

995bet app places the highest priority on protecting the personal data of users in Bangladesh. This policy clearly outlines what information we collect, how it is used, and what rights you have. We recommend reading through this policy before using the platform.

Encrypted Data Storage User Identity Protected BDT Payment Details Secured Transparent Cookie Policy Mobile Device Data Protected Never Sold to Third Parties Right to Correction Account Deletion Option Encrypted Data Storage User Identity Protected BDT Payment Details Secured Transparent Cookie Policy Mobile Device Data Protected Never Sold to Third Parties Right to Correction Account Deletion Option
Data Collection

What information do we collect from you?

When you register on the 995bet app, we collect your name, mobile number, email address, and date of birth. For identity verification purposes, you may also be asked to provide your national ID or passport details. For financial transactions, BDT payment information — such as your bKash, Nagad, Rocket, or bank account number — is stored securely. When you browse our platform, your device type, operating system, browser version, and IP address are logged automatically. This technical data is used to improve platform performance and maintain security.

Account Information

Name, mobile number, email, date of birth, password (encrypted), and identity verification documents — collected at the time of registration.

Device & Browser Information

Device model, operating system, browser, screen resolution, IP address, and app version are logged automatically.

Payment & BDT Information

BKash/Nagad/Rocket numbers, bank account details, and transaction history are stored with secure encryption.

Usage Data

Games played, time spent, betting patterns, and platform navigation activity are all recorded.

Data Usage

What do we actually do with the information we collect?

How your information is used is fully transparent — solely for improving our service and maintaining security.

Service Management & Verification

Your data is used to create your account, verify login, confirm your identity, and process transactions securely. Age verification is used to prevent access by minors and to detect fraudulent activity. This forms a core part of the platform's security framework.

Personalized Experience

Your gaming preferences and history are analyzed to show you relevant game recommendations, bonus offers, and sports event highlights. This personalization makes your experience on the platform smoother and more enjoyable. This analysis is never shared with third parties.

Contact & Support

Your contact information is used to keep you informed about important account updates, security alerts, transaction confirmations, and policy changes. You can opt out of promotional messages at any time, but critical security notifications will always be sent. This information also helps our customer support team assist you effectively.

Cookies & Tracking

How do cookies and tracking technologies work?

995bet app uses several types of cookies to make your browsing experience smoother. Essential Cookies are required for core platform functionality — without them, login sessions and security features will not work. Performance cookies help us understand which pages get the most traffic and where there is room for improvement. Functionality cookies remember your preferred language, region, and display settings. You can control or delete cookies at any time through your browser settings, though doing so may limit certain features.

Cookie Types & Purposes

  • Essential Cookies — Login sessions, security tokens, CSRF protection
  • Performance Cookies — Page load times, error logs, usage statistics
  • Functionality Cookies — Language preference, display settings, session memory
  • Analytics Cookies — Overall usage pattern analysis (not personally identifiable)
  • Cookie Duration — Session cookies are cleared when the browser is closed; persistent cookies last up to 12 months
Data Retention & Security

How securely is your information stored?

Data Retention Period

995bet app retains your data only for as long as necessary. Information tied to active accounts is kept throughout the life of the account. After an account is closed, certain data may be retained for up to five years to meet legal obligations or resolve disputes. Financial transaction records are kept for the period required under applicable laws in Bangladesh. Once the retention period ends, data is securely deleted or anonymized.

Technical Security Measures

All your personal and financial data is transferred and stored using industry-standard SSL/TLS encryption. Passwords are never stored in plain text — only strong hashing algorithms are used. Firewalls, access controls, and regular security audits are in place to prevent unauthorized access. Automated alerts are triggered if a suspicious login or unusual activity is detected. That said, no method on the internet is 100% secure, so please keep your password confidential.

Sharing Information with Third Parties

995bet app does not sell your personal data to third parties for commercial purposes. However, payment processing partners (such as mobile banking providers) may receive limited information to complete transactions. We are legally required to share data in response to valid requests from law enforcement or court orders. Any such sharing is limited strictly to the minimum information necessary. Our technology partners are also bound by the same standard of privacy agreements.

What are your rights as a user?

You have the right to request a copy of the data we hold about you at any time. If any information is incorrect or out of date, you can contact our support team to have it corrected. You may also request that your account be deleted — where there is no legal obligation to retain the data, it will be permanently removed. Under data portability rights, you can request a copy of your information. You also have the right to opt out of promotional communications.

Policy Updates

How will you be notified when the policy changes?

995bet app may update this Privacy Policy from time to time. You will be notified of any significant changes in advance via your registered mobile number or email address. The date of the latest update will be clearly displayed at the top of this page so you can always tell when it was last revised. Minor edits or language refinements may not trigger a separate notification, but the date on the page will always reflect the most recent update. Continued use of the platform after any changes are made will be taken as acceptance of the revised policy. We recommend checking this page regularly.

Our Commitment When Changes Are Made

  • At least 7 days' notice will be given before any significant changes take effect
  • A plain-language summary of changes will be provided
  • Archived versions of previous policies will remain accessible
  • Right to close your account if you object to the updated policy
  • Immediate notification will be given for any changes related to minor protection
Support & Contact

Have a question about data privacy?

To request access to, correction of, or deletion of your personal data, please contact our support team directly. 995bet app is always ready to help resolve any privacy-related concerns. Our data protection team aims to respond within 24 hours on business days.

Support email: support@995betapp.bet

বাংলা